FAQ'S - FREQUENTLY ASKED QUESTIONS
Absolutely! We specialize in one of a kind pieces. Let us know what you’re looking for, we’d love to help with your custom concrete or wood designs.
Absolutely! We specialize in one of a kind pieces. Let us know what you’re looking for, we’d love to help with your custom concrete or wood designs.
Your order is placed on our production schedule when payment (or down payment) is received and all information that we need to build your order is received. Lead time depends on our production schedule at the time you place your order. We will do our best to keep you up to date!
Your order is placed on our production schedule when payment (or down payment) is received and all information that we need to build your order is received. Lead time depends on our production schedule at the time you place your order. We will do our best to keep you up to date!
Since all of Wood and Stone Design’s products are custom made-to-order items. We cannot accept returns, exchanges, or cancellations.
After production has started, changes to your order are not possible. Wood and Stone Designs will make every effort to honor any requests to change orders, but additional charges may be incurred and we reserve the right to reject such requests at our sole discretion.
Since all of Wood and Stone Design’s products are custom made-to-order items. We cannot accept returns, exchanges, or cancellations.
After production has started, changes to your order are not possible. Wood and Stone Designs will make every effort to honor any requests to change orders, but additional charges may be incurred and we reserve the right to reject such requests at our sole discretion.
FAQ'S ABOUT CONCRETE PRODUCTS
Bathroom Vanity Tops, Sinks, Countertops and Table Tops.
Bathroom Vanity Tops, Sinks, Countertops and Table Tops.
We ship our Concrete orders Nationwide. Often shipping to West or East Coast. The price of shipping and crating our products is generally included in the price that we quote.
We ship our Concrete orders Nationwide. Often shipping to West or East Coast. The price of shipping and crating our products is generally included in the price that we quote.
Concrete is as heavy as any other natural stone. No extra precautions or reinforcements need to be made to use concrete. Good installation and construction practices should yield great results.
Concrete is as heavy as any other natural stone. No extra precautions or reinforcements need to be made to use concrete. Good installation and construction practices should yield great results.
The concrete will be sealed to prevent staining. However even though they are very stain resistant we still recommend good cleaning practices. Spills should be cleaned off the surface as soon as possible. Especially anything containing citrus. Citrus left on the surface for a prolonged period of time can etch the surface.
The concrete will be sealed to prevent staining. However even though they are very stain resistant we still recommend good cleaning practices. Spills should be cleaned off the surface as soon as possible. Especially anything containing citrus. Citrus left on the surface for a prolonged period of time can etch the surface.